FAQ

Yes, we are happy to adjust this holiday package to suit your specific hopes and wishes. You can also choose extra activities for your holiday.

The package includes and excludes are listed in the tour package in detail but packages generally include transfers to and from Ivalo Airport or bus station, accommodation of your choice (apartment, hotel, or cabin), all listed activities and transfers to activities, winter gear (overalls, boots, gloves), and meals as described in daily activities.

Yes, absolutely. Our tours are designed to be safe for solo travelers, with guided activities and support from our staff.

We tailor the packages per group size, wishes, and hopes. Please contact our customer service for more details.

Ivalo can be reached by direct flights from Helsinki and several direct flights from Europe. It is common to combine your Ivalo holiday with a visit to Rovaniemi. We are happy to package your whole Nordic holiday, including domestic flights, activities, and accommodations in Rovaniemi, Helsinki, Oslo, Tromso, and Kirkenes. We provide detailed directions and options upon booking.

Yes, transfers to and from Ivalo Airport or bus station are included in your package.

We offer rental cars as well. Please contact us for more details and to make arrangements.

Rovaniemi can be reached by direct flights from Helsinki and several international destinations. There are also bus and train services available from other major Finnish cities. We are happy to package your whole Nordic holiday, including domestic flights, activities, and accommodations in Ivalo, Helsinki, Oslo, Tromso, and Kirkenes. We provide detailed directions and options upon booking.

Yes, transfers to and from Rovaniemi Airport or bus station are included in your package.

We offer rental cars in Rovaniemi as well. Please contact us for more details and to make arrangements.

• Santa Claus Village
• Arktikum Science Museum
• Ranua Wildlife Park
• Korouoma Canyon
• Kemi Ice Breaker

  Due to the popularity of Rovaniemi in high season we can help you to find best possible visiting times.

Winter temperatures range from -0°C to <-30°C. Expect snow-covered landscapes and limited daylight hours, with the possibility of seeing the Northern Lights.

We recommend layering with thermal underwear, a warm fleece, a windproof and waterproof outer layer, and insulated boots. Winter gear such as overalls, boots, and gloves are provided. We are happy to help choose the right gear and can point to good local deals for things like merino wool layers.

Winter (November to April): Witness snow-covered landscapes, limited daylight hours, and the Northern Lights, with opportunities for winter sports and activities.

Summer (June-August): Experience the Midnight Sun with 24-hour daylight, perfect for outdoor activities and exploring nature.

Autumn (Late August to Early October): Enjoy the vibrant autumn foliage and milder weather, ideal for hiking and photography. This is also one of the best times for seeing the Northern Lights.

No specific vaccinations are required, but it is advisable to have travel insurance. Local medical facilities are available for any emergencies.

Yes, our tours are designed to be safe for solo travelers, with guided activities and support from our staff.

We accept major credit cards and bank transfers. Our main payment operator is Stripe. Full payment details will be provided during the booking process.

You can book through our website or contact our customer service. A deposit is required to secure your booking.

Activity-specific descriptions specify the food provided during activities. Some meals are provided during certain activities, such as lunch during ice fishing and dinner at the Aurora Camp. Full and half-board accommodation is available at an extra price. Xwander Suites does not offer meals, but you can purchase them at Kultahippu outside of peak season at extra cost. Catering and takeaway options are also available.

Yes, we can accommodate vegetarian, vegan, gluten-free, and other dietary requirements. Please inform us of any special dietary needs when booking.

Included gear varies by activity and may include skis, snowshoes, fishing equipment, etc. Specific details are provided in activity descriptions.

Yes, you can rent or purchase additional gear. For guests staying in Xwander Apartments, the use of skis, snowshoes, and toboggans is complimentary.

Xwander has a subsidiary outdoor gear store, Xwander.com, specializing in Arctic outdoor equipment. We are happy to offer advice and deals for your holiday.

Here are some ideas for your packing list for winter:

Clothing:

• Thermal base layers
• Warm sweaters and fleece jackets
• Waterproof and windproof outer layers
• Insulated pants
• Warm hat, scarf, and gloves
• Wool socks
• Sturdy, insulated winter boots

Gear:

• Sunglasses or goggles (for snow glare on spring months)
• Headlamp or flashlight (with extra batteries)
• Reusable water bottle (we can provide you one)
• Camera (with extra batteries)
• Binoculars (for wildlife watching)
• Sunscreen and lip balm (sun and wind protection)
• Small backpack for daily outings
• Personal toiletries and medications

Extras:

• Swimwear (for sauna)
• Travel insurance details
• Snacks (if you have specific preferences)

Our official language is English, but our guide team consists of guides speaking Finnish, French, Spanish, German, and Dutch.

Respecting Sámi traditions is important. Seek permission before taking photographs of people and be mindful of cultural sensitivities.

We are committed to eco-friendly practices, including minimizing waste, conserving energy, and supporting local communities through our tours.

We encourage guests to reduce waste, respect wildlife, and follow guidelines provided by our guides to minimize environmental impact.

Bring a towel and swimsuit. We can offer towels if necessary. If you want to wash after, take washing soap.

The transfer time from Ivalo Airport to the Xwander Suites is approximately 15 minutes.

Free Wi-Fi is available in your accommodation. Mobile coverage is generally good in the area, though remote locations may have limited signal.

We offer the possibility to extend your holiday package to include visits to other Nordic destinations such as Helsinki, Oslo, Tromso, North Cape, and Kirkenes. Whether before or after your main holiday in Lapland, we can package the entire holiday, ensuring you experience a comprehensive Nordic adventure.

We offer comprehensive packages for corporate incentive travel. Our tailored packages include team-building activities, meeting facilities, and unique experiences designed to motivate and reward your team.

Yes, we have venues suitable for meetings, conferences, and workshops. Our facilities are equipped with the necessary amenities to ensure a productive and comfortable environment for your business needs.

We offer a variety of team-building activities such as ice fishing, snowshoeing, Northern Lights tours, and more. These activities are designed to promote teamwork, communication, and collaboration among your group.

Yes, we provide customized packages for honeymoons and weddings, including romantic activities, special accommodations, and personalized services to make your special day unforgettable.

Absolutely! We can create bespoke packages for bachelor and bachelorette parties, offering a range of activities and experiences to celebrate in style. For bachelor and bachelorette parties we typically reserve private accommodations settings to ensure the best possible holidays experience for all parties 🙂

We offer personalized services for various events, including tailored activities, special decorations, catering options, and more to ensure your event is memorable and unique.